Micro-credential, NZQA Level 8 (Postgraduate)

6 Credits

Start Dates
Course Fees
Domestic $384.00 NZD
Admission Requirements

Refer to Entry Criteria below

Portfolio Requirements


Study Options

Study online
7 Weeks
Weekly 2.5 hour workshop
Wednesday evenings
(from 5.30pm)
Part time
Study and work
Online & Live
Flexible and interactive


Aim, content and outcomes

Essential upskilling for working professionals, leaders and managers from all industries and sectors looking to improve the experience of their users, customers and employees of their organisation’s products, services, processes and systems.

  • Learn from industry guest speakers
  • Collaborate with like-minded professionals
  • Design and prototype the user experience for a real-world product, service, system or process

User Experience (UX) is primarily about understanding and improving the experience that people have when interacting with products, services, systems and processes – both digital and physical – to achieve their goals. As a human-centred design approach, and in a similar way to design thinking, designing user experiences requires having a deep understanding of your users – their values, feelings, needs, goals and pain points. This requires undertaking user research and analysis to uncover insights and define, not only the audience you are designing for, but their problem(s) you are trying to solve. Based on these research findings, UX designers use tools such personas, scenarios and user journey mapping to develop possible solutions which they iteratively prototype, user test and refine.

In this User Experience micro-credential you will develop 

  • the ability to undertake and synthesise user research, prototype design solutions and carry out user testing
  • a Kaupapa Māori research approach to user research, user experience design and user testing
  • scenario thinking – involving personas, user journeys and touch points to analyse and improve their user experience

Successfully complete this micro-credential and you can transfer these 6 credits towards the Postgraduate Certificate in Digital Transformation* at Media Design School (*subject to meeting programme entry criteria).

Thoughts from our Alumni

Entry Requirements

This is a Level 8 micro-credential on the NZQCF, equivalent to Postgraduate Certificate or Diploma level study.

You will need: 

  • Bachelor's degree, or equivalent level qualification,  OR 
  • Equivalent and relevant professional experience that demonstrates ability to perform in the micro-credential and commit to achieving its outcomes

All entry applications are assessed by the Programme Director and a personal interview may be requested if necessary.

International students will need to have sufficient English language skills to complete this micro-credential: Academic IELTS 6.5 (minimum with no bands less than 6.0), or a minimum TOEFL score of 100, with minimum sub-scores of 25 (or equivalent qualification, if English is not your first language).

How to apply

Click on Apply and complete the application form.

Attach the following documents:

  • Proof of ID and
  • Proof of bachelor’s degree or equivalent OR
  • Proof of equivalent and relevant professional experience eg CV, pay slips, references


Meet the Faculty

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