Transitioning to new student email
All student email accounts have now been transferred to Office 365. By now, you should all have received an update regarding your new student email addresses and you should have activated your new account. If you have not yet activated your account, you will need to do so by following the instructions sent to you via email. These instructions can also be found in the student Facebook group.
Please Note: Access to old email accounts will end on Sunday 27th September. After this date you will no longer be able to access your old account, emails will no longer be automatically forwarded, and any data saved in your old account will be lost.
If there is any content linked to your old student email account that you wish to keep, make sure to save or transfer it before Sunday 27th September.
See all email links below:
Old student mail - https://mail.mediadesign.school.nz/owa/auth/logon.aspx (@mediadesign.school.nz)
New student mail - https://login.microsoftonline.com (@mds.ac.nz)
Password reset for new student mail (@mds.ac.nz) - https://passwordreset.microsoftonline.com/
Notify faculty prior to commencement of scheduled class(es); OR
Notify the school by sending email to email@example.com; OR
Notify the school by phone prior to the commencement of class by contacting Reception on
09 303 0402; OR
Email the Student Services Manager (firstname.lastname@example.org).
As soon as you have identified that your card has been lost or stolen you must contact Media Design School reception in order to have access cancelled, you can also do this to reactivate it should you find it again.
Tel: 09 303 0402
To replace the card, you need to use the Student Card app on your phone. Details about this can be found in your personal email from when you enrolled at Media Design School. Once in the Student Card app, select Reprint and follow the prompts, the cost is $8 payable with visa or debit.
Only current enrolled students are eligible for a Student Card. If unsure, please check with one of our staff at reception.
Yes, on Level 19 you will find the school library populated with many books relevant to your study. In addition to this, all Media Design School students have access to a digital library offering a range of academic databases covering technology, media, arts and design.
Our librarian, Carol, is also available to talk about any learning support you might need, including sign-posting you to resources which may help with any skills-gaps you have identified, and also to support you with academic writing, research and ESOL services.
For more information about the library, please click here.
Yes, we do! Our students run several clubs pertaining to a wide range of interests such as gaming, business and more . If you would like to join a club or have an idea for a new one, please be in touch with our Student Executive.
Our Student Support Manager, Flora Sta.ana located on Level 17. Her main focus is the on-going welfare and wellbeing of students. If you ever find yourself at a dead-end or just need some support, she will provide you with the tools and guidance you need. She can be reached at email@example.com.
We welcome any feedback and or complaints you may have. please refer to the complaints procedure in the Student Handbook.
Graduation ceremonies are held twice each calendar year – typically late May/early June and late September. On successful completion of your course of study you will be notified of the date of your Graduation ceremony. If you cannot, or choose not to, attend Graduation, you may have your certificate sent to you and graduate in absentia. You cannot attend the Graduation ceremony or receive your academic record if you have unpaid invoices or outstanding equipment/resources.
Health & Safety
Health & Safety
Your health, safety and wellbeing are important to us, and a safe and healthy campus will not happen on its own accord. We need to work together by sharing ideas, communicating risks, and supporting each other.
You are responsible for looking after your own health, safety and wellbeing. Take the time to become familiar with all safety procedures. If you are unsure of anything, it is important that you ask a staff member for assistance and clarification. They are there to help you. It is better to ask and be sure that you are safe, than making guesses or poor judgements which could result in an accident and harm yourself or someone else. Remember, health and safety is for your protection and will be expected by prospective employers in your near future.
By looking out for each other, having open discussion, actively taking part and always seeking improvement, together we can make MDS a healthy environment for you to study in.
Recognising Distress Signals
Even the strongest person can sometimes experience significant stress. The following are some guidelines about signs and symptoms of distress that warrant support:
- Lack of energy and frequently falling asleep in class
- Marked changes in personal hygiene and/or weight
- Withdrawn from social contact and interaction
- Very emotional over an extended period of time e.g. fearfulness, tearful or nervous
- Unable to make decisions, despite considerable help
- Impaired or garbled speech and disjointed thoughts
- Homicide threats, overtly suicidal thoughts, or high levels of disruptive or abrasive behaviour
- Inappropriately bizarre or strange behaviour, e.g. talking to 'invisible" people
- Has disjointed thoughts - inability to concentrate
- Wanting to learn strategies for managing stress, disappointment, anxiety, etc
- Concerned about loss or grief, sexuality, relationships, managing addictions, depression
- Worried about accommodation, sleep loss, appetite
Counselling and Mentoring
Student Support Manager, Flora Sta.Ana is located in room 1703 (Level 17) offering free, safe, confidential and professional counselling and mentoring service.
MDS promotes a smoke free workplace in accordance with NZ legislation and requires that no person smokes inside any part of our campus. If you are a smoker, please show the courtesy not to smoke at the main entrance, as it is unpleasant and unhealthy for non-smokers having to wander through second hand smoke and also restricts the entrance way.
To minimize risk of infection and enhance overall health, proper grooming and healthy personal habits can help.
Some basic personal hygiene habits that are worth thinking about:
- Bathe regularly
- Wash your hands regularly
- before preparing or eating food
- after going to the bathroom
- after coughing or sneezing
- handling rubbish
The first priority in the event of any emergency is the safety of all people present, therefore stop and think before you act.
Danger to Life
In case of any emergency where there is danger to life, call 111. This will connect you to the fire, police and ambulance emergency service. Your location is 92 Albert Street, Auckland.
A list of First Aiders is located at each emergency exit point within our campus. There are two first aid kits available, one at the main reception area on Level 16 and the other one is located within the Postgraduate study area on Level 20. It is recommended that every student registers at a medical clinic locally.
The St John First Aid Library provides a practical guide to a range of first aid treatments.
A hazard is anything that may cause harm – like broken glass, faulty equipment or blocked emergency exits. It's important to minimise hazards so that we can reduce the risk of accidents, injuries and sickness.
You can help minimise hazards by talking to a staff member about hazards you can't fix yourself. You can also ensure you follow standard health and safety advice around things like lifting heavy items and trip hazards.
If you, or your colleague is rushing, irritated or tired, there is a higher risk of injury to yourself or someone else.
You could put other people at risk by:
- Not watching what you are doing
- Not concentrating on what you are doing
- Acting in an unsafe manner
- Coming to school when unwell
- Not reporting a situation which could result in someone getting hurt
During some emergencies, it is important to know how to evacuate the building.
If you hear the evacuation alarm:
- Evacuate IMMEDIATELY through the nearest FIRE EXIT
- DO NOT linger to collect personal belongings
- DO NOT carry anything that can be spilt or dropped (at least one hand should be free)
- DO NOT use the lifts or spiral staircases
- DO NOT run
- DO NOT endanger yourself or anyone else
- Follow all instructions given by FIRE WARDENS
- If you require assistance, wait in the stair landing
- At street level, beware of the traffic and remain on footpaths
- Keep away from the front of the building so that emergency services have free access
- ASSEMBLY AREAS are on the corner of Durham Lane and Albert Street AND the corner of Albert and Victoria Street West.
- DO NOT re-enter the building until the FIRE WARDENS have given the 'all clear' announcement.
Promptly report any suspicious persons or behaviour to a staff member.
Please follow these fire safety rules.
- Never block EXIT ways
- Do not deface, obstruct or remove emergency signs
- Do not interfere with or obstruct fire sprinklers or smoke alarms
- Do not overload electrical equipment with an excessive number of electrical items
- Upon hearing the fire alarm, follow evacuation procedure
Computer Comfort and Safety
By learning to set up your workstation correctly and supporting your friends could help prevent discomfort and pain caused by using a computer.
HabitAtWork is a great tool which promotes self-help and problem solving when working in an office-type environment.
Electrical Appliances and Power Leads
If you notice or cause any damage to electrical appliances, you should report it immediately to a staff member. Do not use the appliance. Make sure power leads don't cause a tripping hazard.
Your wellbeing is important to us. By looking out for each other, having open discussions, actively taking part and always seeking improvement, together we can make MDS a safe environment for you to study.
Wellbeing workshops, and activities are held at different times through the year. Keep an eye out for these activities so you can sign up.
Time Out Spaces
There are various areas you can go to within the campus for time out from your study to relax and refocus. On levels 17 and 19 are the student kitchens. A toaster, sandwich grill, microwave, boiling and chilled water, fridge and snack/drink vending machines are available. On the ground level (entry via the back atrium), the student common space is available. Within this area are picnic tables, a chilled watercooler, a pool table, table tennis and more. Throughout the year, we hold various activities and celebrations that you can participate in like Pink Shirt Day where we celebrate our diversity, and openly stand against bullying.
Harassment Prevention and Support
At MDS, any form of harassment by anybody, staff or student, is unacceptable and taken seriously.
Harassment is unwanted and unwelcome behaviour which makes it difficult to work and study peacefully and safely.
Harassment is a pattern of behaviour which is:
- Unwanted by the recipient
- Repeated or of a significant nature
- Harmful to the recipient
Harassment can be:
- Written material
- Spoken communication (face to face, phone call)
- Physical actions such as unwanted touching
- Pictures or drawings
- Electronic such as cyber bullying or cyber harassment.
What to do if you are being harassed or bullied
If you feel harassed or bullied by another student or staff member, it's best to speak out rather than stay silent. If you feel comfortable doing so, tell the person you don't like the behaviour and you want it to stop. Seek help from a staff member if the behaviour does not stop or you would like support. The Campus Life team are here to help you.
First aid information
First aid information
In an emergency, DIAL 111.
Your location is 92 Albert Street, Auckland Central.
111 will work even if you have no phone credit.
A 24/7 Emergency contact number is also available for all students who require assistance in emergency situations. Please register 021575671 in your mobile phones for easy access to contact the school.
First aid kit located at:
Nearest medical centers:
The Fono Health and Social Services
Level 2, 33 Wyndham Street, Auckland City
Open 8am -5.00pm Mon-Fri
Caring Clinic Doctors
Level 8, 175 Queens Street, Auckland City
Open 8.30am -6.00pm Mon-Fri
The MDS Student Executive
The MDS Student Executive
Get to know your MDS Student Executive team!
If you have any questions or ideas that you'd like to share with the Student Exec, email firstname.lastname@example.org and put the relevant member's title in the subject line.
Simon Aitken, President
Hi, I'm Simon Aitken, the President of the MDS Student Executive. My role is to manage and coordinate the Student Executive team. I am in my first year of the Bachelor of Software Engineering (Game Programming).
Zainal Wong, Vice President
Hey everyone, my name is Zainal Wong, and I'm a first year student, currently studying the Bachelor of Media Design (Graphic Design). This year, I am the Vice President of the MDS Student Executive Team and it's my job to support the President while also overlooking the Engagement and Cultural Executives.
Callum Boyce, Academic Executive
Hello! I'm Callum Boyce and I am in the first year of the BSE program! I am your Academic Executive and my role is to be your student advocate in academia, working to make sure we all have the best opportunity to get the most of our time here at MDS.
Finn Palubinskas, Social Executive
Hey, I’m Finn Palubinskas, I was a Foundation student in 2019 and I am now studying Bachelor of Media Design. I am the Social Executive on the Student Executive team. My role is to organise and host events within MDS.
Rhiannon Phipps, Student Engagement Executive
Hola, I'm Rhiannon Phipps (I also go by Ree), I was part of DC in 2019 (digital creativities/the foundation course). I am currently in the bachelor of art and design - 3D animation and VFX. I am the student engagement executive, and I handle the stuff outside of school (like the minecraft server).
Dylan Chan, Cultural Executive
Hi! My name's Dylan, I'm part of the Bachelor of Creative Technologies and my role in the Student Executive is Cultural Executive. I help the Maori, Pasifika and LGBTQ+ communities, as well as any other communities within the school.
This section pertains to the sale of Media Design School, Torrens University Australia, and Think Education.
As you will know, Media Design School is part of Laureate Education Inc. which is based in the United States. Laureate Education, Inc. has announced that it has entered an agreement with US education provider Strategic Education, Inc. about the sale of Media Design School and its partner institutions in Australia – Torrens University and Think Education.
We are currently at agreement stage so the sale to Strategic Education, Inc. is not yet final and final processes are underway. This will in no way impact your studies - even after the sale is complete. So keep studying hard and keep your goals in focus. Students will be informed once the transaction is complete. Our reputation, academic integrity and your journey of learning will remain unchanged and of highest quality.
You will all have received an email that explains this process in much more detail. If you have any questions, please refer to the FAQs below, or email email@example.com.
The change in ownership structure will have no impact on our students.
This transfer of ownership ensures continuity of commitments we have made to our students about choice and accessibility to quality education for all, commitment to diversity, inclusion and equity, and ensuring rigour in research and post graduate studies. Strategic Education is also committed to investing in Torrens, Think and MDS, which will benefit future students.
No. Strategic Education Inc. has informed us that their intent is to ensure the continuation of a strong academic experience for students and our continued strong position as a leader in the higher education community.
Media Design School retains its current accreditation with NZQA.
No, there should be no significant curriculum changes as a result of the change in ownership at this time. Both TUA/THINK/MDS and Strategic Education Inc. intend to minimise any disruption to current students’ paths to completion.
No, there should not be any additional time to graduation due to the change in ownership.