Novel Coronavirus - Information for Staff and Students

We are monitoring developments and advisories from government and health authorities in regard to the evolving situation around the outbreak of the Novel Coronavirus (2019-nCoV).

At this stage our Orientation Days on January 31st and February 24th will continue as planned and our February intake dates will not change.  Potentially at-risk students have been contacted with quarantine instructions and we will have additional screening in place on the day.  

The NZ Government has stated that, while the risk of transmission in NZ from this novel coronavirus remains low, anyone who may be at high risk of exposure because they have recently been to China or have been in close contact with someone confirmed with the virus, is required to self-isolate for fourteen days from landing in New Zealand.  

If you have recently travelled to mainland China and have not contacted the school, please urgently call 09 303 3402 or email 
Advice from the World Health Organisation  

The World Health Organisation and NZ health authorities have issued important advice. This includes: 

  • Avoid close contact with people who are sick 

  • Wash hands frequently, especially after contact with ill people or their environment 

  • Avoid close contact with sick farm animals or wild animals 

  • People with symptoms of acute respiratory infection should practice cough etiquette: maintain distance, cover mouth, and cover coughs or sneezes with disposable cloths or clothing. 

What to do if you believe you may be at risk: 

  • If a student or staff member has been informed by health authorities that they are a close contact of a confirmed case of the novel coronavirus (2019-nCoV) and have developed symptoms, they are advised to contact their local Public Health unit for assessment.  In this instance - please do not attend campus and classes until your local Public Health Unit informs you that it is safe to do so. If you have not developed symptoms within two weeks, you should monitor your health closely but should not be excluded from attending class. 

  • If a student or staff member has a recent travel history to mainland China and develops symptoms within the 14-day quarantine, they should contact their primary care provider. Their primary care provider will liaise with Public Health units and determine whether or not the student/staff member needs to be excluded from the campus. 

Advice about self-isolation

Self-isolation means avoiding situations where you could infect other people. This means all situations where you may come in contact with others, such as social gatherings, work, school, child care/pre-school centres, university, faith-based gatherings, aged care and health care facilities, prisons, sports gatherings, supermarkets, restaurants, shopping malls, and all public gatherings.

If you are a visitor to New Zealand, this means you should avoid sitting in a restaurant, participating in any type of tour group, or using public transport, including flights, buses, and trains between cities in New Zealand. 

Travelling to and from China 

The Ministry of Foreign Affairs and Trade (MFAT) have updated their travel advisory and do not recommend travel  to any part of mainland China.  In order to reduce the chances of 2019-nCoV spreading within New Zealand, additional border measures have been implemented, with effect from midnight on 2 February 2020. 

You'll find more detail about travel restrictions here. 

If a student cannot attend class or campus - 

  • Note: If you cannot attend class for any reason, we will arrange flexible catch up options, to ensure you are not disadvantaged in continuing your studies and assessments.  If this is the case for you, international students should contact:, and domestic students should contact: to advise our team of your situation.  Alternatively, you can call reception on 09 303 0402.  

  • If you are feeling unwell for any other reason, you are still advised to stay home per the information in your Student Handbook.  In this case, email or call reception on 09 303 0402 to register your absence.   

Symptoms of 2019-nCoV 

The symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.  

How can we help prevent the spread of 2019-nCoV? 

Practising good hand and sneeze/cough hygiene is the best defence against most viruses. We encourage all students and staff to: 

  • wash their hands often with soap and water before and after eating as well as after attending the toilet  

  • avoid contact with others (including touching, kissing, hugging, and other intimate contact) 

  • cough and sneeze into their elbow 

It is worth reiterating that good hygiene and ongoing health is essential in ensuring our campuses are healthy and productive places. We always encourage students and staff to practice the highest standards. 

Where can I get more information?  

While we are working hard to keep this page updated as we receive new advice, the Ministry of Health's website is your best source of up to date information. 

If you have other questions or concerns, contact Healthline at 0800 611 116 or your GP for medical advice. Healthline has translators and interpreters available 24/7 in 150 languages and they do have Mandarin and Cantonese speaking staff available. 

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