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Withdrawal & Refund

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We have a clear set of guidelines around the withdrawal period (eight calendar days from the start of the course) how you need to inform us, and cancellation fees that will apply

1. Students who intend to seek a refund are required to make a written
application to the CEO before this can be considered. Students must
detail their reasons and may use the official withdraw letter available
from the Student Services Facilitator.


2. Students can withdraw from the programme up to the end of the
eighth day (Domestic Students)/tenth day (International Students)
after the commencement of an intake of a programme. Domestic
students who withdraw from a course of study up to the end of the
eighth day after the commencement of an intake of a programme
will be refunded the payment(s) made minus and administration fees
of $500 or 10% of the invoiced tuition fees, whichever is the lesser.
International students who withdraw from a course of study up to
the end of the tenth day after the commencement of an intake of a
programme will be refunded between 75% and 90% of their tuition
fees, where Media Design School has the right to retain fees that are
reasonable to cover the expenses already incurred when the student
withdraws within this period (Education Amendment Act 2010 (No 3).
International Students withdrawing within the first 10 days of their
course of study can be charged up to 25% of their Tuition fees to cover
costs incurred for the following: registration fees, export education
levy, recruitment, marketing, agents’ commission, and overhead costs
as well as student workbooks, equipment or textbooks they have been
supplied with during this period.


3. Students who withdraw within the first eight days (Domestic
Students)/ten days (International Students) will not be refunded
for any student workbooks, equipment or textbooks they have been
supplied with during this period.


4. Students must have paid all outstanding payments and returned all
resources belonging to the school before any withdraw approval will be
given.


5. Students withdrawing after the eighth day (Domestic Students)/tenth
day (International Students) from the commencement of a programme
are not eligible for any refund. Those who are paying through a
StudyLink Student Loan are subject to full payment of all course fees
as per their invoice.


6. Students withdrawing after the eighth day (Domestic Students)/
tenth day (International Students) from are still liable to pay the full
invoiced amount for their fees plus any additional expenses incurred
while at the school.


7. In the event of a programme of study being cancelled by the school
prior to commencement, students will be granted a full refund of fees
paid. Any additional costs that the student may have incurred (direct
or indirect) will not be refunded.


8. In the unlikely event of a programme being cancelled after
commencement, a proportional refund of fees will be made from the
point of cancellation.


9. International Students will be refunded on the basis of the NZ dollar
payment receipted at the time of their payment(s).